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The Aftermath of a Ransomware Attack

  Instead of posting some trick/tool that we use here at DCI, I thought this time I would post my experiences, with some editorial, with the recent Ransomware attack (Wannacry). I hope that for some this might be interesting.   My story began Saturday morning (May 13 2017) when I got up and was enjoying

What’s a Firewall?

We have all heard of the term. A firewall is a software program or piece of hardware that helps screen out hackers, viruses, and worms that try to reach your computer over the Internet. If you use a computer at home, the most effective and important first step you can take to help protect your

Why Should You Care About Cybersecurity?

  You should care about cybersecurity even if you know nothing about every little details of malware, phishing, Trojan horses and spam. You are the primary line of defense in preventing harmful stuff from happening to you. These hackers are lurking everywhere when you use your email, internet, social media or any other form of

Protect Yourself From Phishing Emails

There is no doubt that information security has risen to the forefront of everyone's mind as we watched the WannaCry Ransomware infect hundreds of thousands of computers across the global. 91% of all data breaches in 2016 started with phishing attempts much like those seen in the case of WannaCry. Here are a few tips

Some Great Office 2016 Features!

   Office 2016 is not just about new Microsoft Word layouts. The new productivity suite has a ton of new tricks and features that are designed to make your work a lot easier.   If you still think of Office as something you tinkered with to write terms papers back on Windows 95, well you

Mother’s Day Gift Ideas

Mother’s Day is near. Do you have a gift set out yet? If not, our Phoenix IT specialists have come up with some great gift ideas for your mom.   Nest Cam One of the coolest gifts your mom will love and will actually use. She can monitor her home from her phone anytime of

A Guide to Home Networking

In any home, a reliable Wi-Fi network is essential in keeping a growing number of wireless devices connected to the Internet and running smoothly. Our Phoenix IT engineers have come up with a guide on what you should be looking for in setting up your network at home. Is It Time to Upgrade? If you're having

Are Your Cisco Devices Covered?

Problem : How to find whether your Cisco devices are covered under Smartnet Contract or not?   SOLUTION: Go to this Website http://www.cisco.com/c/en/us/support/web/tools-catalog.html and click on Device Coverage Checker tool. Use the serial number of those devices to find out.   TIPS: You can use the same tool to find out End of Sale, End of

Exporting PDFs to Microsoft Office Formats

You’ve probably used and heard a lot about PDFs. They’re great for file viewing and work type settings. There’s an easy way where you can edit PDFs and have it work in Microsoft Office or Excel. Here’s how! 1.    Open the PDF file Start Acrobat, and open the PDF file you want to export. If

Remote Desktop (RDP) vs Virtual private Network (VPN)

We know that both VPNs and remote desktop applications provide remote access to specific information within a network. But there are significant differences between these two, that’s why I pointed out the most important aspects of each one.   Remote desktop – is an application or an OS feature that allows users to control the